Additional Shipping and Delivery Tips

IMPORTANT SHIPPING TIPS ! (Please Read Carefully)

  

SENDING TO AN APARTMENT?

Please ensure that someone will be available at the delivery location to sign for the shipment on the day of delivery. Shipments being delivered to apartments may not be left at the door, and may not be left with a rental office or apartment manager. This is up to the courier's discretion.  We guarantee arrival on the requested delivery date, if we are provided with complete and accurate recipient information. We cannot guarantee a specific delivery time with our overnight couriers.

  

SENDING TO A COMPANY?

To ensure a timely arrival, please verify the shipping/receiving policies of the company prior to ordering, especially if you are sending to a business location that has increased security (such as government buildings and banks). We cannot be held responsible if the delivery location will not accept the package. Please confirm that the recipient will be at the delivery location on the date of delivery. We guarantee arrival on the requested delivery date, if we are provided with complete and accurate recipient information. We cannot guarantee a specific delivery time with our overnight couriers.

 

SENDING TO A HOSPITAL?

To ensure a timely arrival, please verify the policies and hours of operation of the hospital shipping/receiving department prior to ordering. Packages may not always be taken to the reception desk. Please ensure the recipient will still be at the hospital on the day of delivery. We suggest sending a potted plant or ensure that someone will be at the delivery location to arrange the flowers. Saturday deliveries are not recommended for courier delivered orders. Remember to order a vase if one does not come with your cut floral selection!

 

SENDING TO A SCHOOL?

Please verify the receiving policies of the school prior to ordering. Ensure that the recipient will be at the delivery location on the day of delivery. We guarantee arrival on the requested delivery date, if we are provided with complete and accurate recipient information. We cannot guarantee a specific delivery time with our overnight couriers.

 

SENDING TO A HOTEL?

It is recommended to order Arranged Products for hotel delivery.

Please kindly provide the full name, address and the telephone number of the hotel. Also please state the room number, name of the tour operator(if available) and the full name of the recipient as registered in the hotel as the delivery is only granted to the reception desk of the hotel.